Market-specific fulfilment for professional equipment.
Shipping availability, delivery timing and import requirements vary by destination and product configuration. Your quotation will state the applicable delivery method, estimated timing and any known fulfilment conditions before you order.
Returns and order changes
Wireless ultrasound devices are professional medical equipment. Return eligibility can depend on device condition, hygiene controls, market regulations and whether an order was configured or registered for a specific customer.
Please contact Zetrino before returning any item. We will provide the applicable return instructions and confirm whether the request is eligible under the terms supplied with your quotation.
Damaged or incorrect deliveries
Inspect the package on arrival and contact us promptly if an item appears damaged, incomplete or different from the confirmed order. Retain the packaging and do not use a damaged device.
This page is a general service overview, not the final contractual policy. Your quotation and order documents will contain the terms applicable to your market and purchase.